Ok, that may seem a little crazy, but you’ve got to hear (or read) this story.
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I found it over on the PT Money blog and it’s quite disturbing. It goes into a story about how a bank rep from Bank of America lied to a customer and added a credit card to their life without their consent.
It also seems that the rep was a smooth talker. 
(watch out ladies!)
While I’ll let you go over there and get the full story, let me point out some things that stood out to me:
The blatant lying and reading of disclaimers…
I was suspicious so I let him talk more and he read a few disclosures about the offer. I then asked him if a new account would be created. He said “no”. I then asked him if a new line of credit would be opened and if my credit would be checked. He said “no”. Finally, I asked him if I would get a new card. He said “no”. After all of these no’s, I said okay, hook me up with the new rewards on my existing Bank of America American Express card for the first $500 in spending.
Guess what I go in the mail this Christmas Eve?
And not only that, but then of course the way the person was treated by Bank of America…
When I received the card in the mail, I immediately called Bank of America customer service. When I finally got to a human, the response to my calm, well-mannered complaint was disappointing: 1. She told me I was at fault. 2. She effectively hung up on me by telling me she was transferring me to someone (you know, that special someone who conveniently isn’t there).
I’m calling back today to close the account and to get the credit transferred back to the American Express card. Once we get our home loan in the Spring I’m going to just close down all of my Bank of America cards. We’ve already stopped doing checking there because of the new conveniences of online checking and me moving my business checking to Chase. Not to mention the previous Bank of America checking account fraud I dealt with. I’m ready to be completely done with them. I’m tired of complaining.
I would encourage you to go and read the entire story so you know how to protect yourself in case you run into a similar situation. But nowadays, you probably are better off just running your checks through the new Walmart Money System.
Well not really, but it was worth a try.
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